FAQ

  • What is Suranalytix?

    Suranalytix is a simple business insights platform that turns your raw data into clear, actionable reports. We help small to mid-sized businesses understand their numbers, cut costs, identify trends, and make smarter decisions.

  • What kind of data do I need to get started?

    All you need is your business data. Sales, expenses, payroll, or anything you’re already tracking in Excel, QuickBooks, Square, or your POS system. We’ll help clean, structure, and analyze it.

  • What industries do you work with?

    We specialize working in:

    Local service providers

    Construction & contracting firms

    Coffee shops & restaurants

    Funeral homes & family-owned businesses

    If you run a small to mid-sized business, we likely support it. Just ask!

  • Is my data secure?

    Yes. Your data is encrypted during upload, stored securely, and only accessible by you and your assigned analyst. We never sell or share your data with third parties.

  • What kind of reports can I expect?

    Revenue vs Expense Breakdown

    Labor Cost Percentage

    Forecasted Sales Trends

    Peer Benchmark Comparisons

    Customer Retention & Churn

    Monthly Health Snapshot

    You can choose from prebuilt reports or request custom insights.

  • How do I upload my data?

    You’ll receive a secure upload link after submitting your intake form.

    From there, you can drag and drop your data files: Excel, CSV, PDFs, or exports from your system.

    If you’re not sure what to send, don’t worry. We’ll review it and guide you on what’s needed.

  • How often do I recieve reports?

    Depending on your selected plan, we offer:

    One-time reports

    Monthly recurring reports

    Weekly tracking updates

    Custom schedules based on your business needs

  • Do you clean or organize my messy data?

    Absolutely. Data cleanup is one of our most requested services. We’ll sort, structure, and reformat your data so it’s easy to understand and ready to analyze.

  • What is included in the Peer Data Comparison?

    We provide anonymized industry averages from businesses like yours, so you can see how you stack up. This includes:

    Growth trends

    Expense benchmarks

    Customer insights

    Profit margins

    Peer data helps guide smarter decisions with real context.

  • Do I need to be good with numbers to use Suranalytix?

    Not at all. We do the heavy lifting and deliver easy to read reports. Whether you're a seasoned business owner or just getting started, our goal is to make your data feel less overwhelming and more empowering.